Returns & Exchanges

At Frye, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer easy returns and exchanges on unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the pre-paid UPS shipping label provided at the end of the return request process.

• 3.
  Pack Your Items

  Securely place your unworn footwear or accessories in the original packaging and attach the return shipping label to the outside of the box.

• 4.
  Drop Off and Track

  Leave your package at any authorized UPS location and keep your tracking number handy until your refund or exchange is processed.