Frequently Asked Questions
Everything you need to know about your Frye purchase.
How do I care for my Frye leather boots?
To maintain the longevity of your leather, we recommend using Frye Leather Conditioning Cream. Apply with a soft cloth to keep the leather supple and prevent it from drying out or cracking over time.
What is your return policy?
We accept returns of unworn, unused merchandise within 30 days of the original ship date. Please ensure all original packaging and tags are included to receive a full refund to your original payment method.
Do you offer free shipping?
Yes, we offer free standard ground shipping on all domestic orders over $150 within the continental United States. Expedited shipping options are available at checkout for an additional fee.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to monitor your delivery status.
Can my Frye boots be resoled?
Many of our heritage styles feature Goodyear welt construction, which allows them to be resoled by a professional cobbler, significantly extending the life of your favorite footwear.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Klarna for flexible installment payments.